Privacy Policy

Privacy Policy for Ptah Marketplace

Since Ptah will handle customer and vendor data, this Privacy Policy should clearly outline how data is collected, used, and protected. It should comply with GDPR and other applicable laws.

Privacy Policy for Ptah

Effective Date: 10/2/2025

Last Updated: 10/2/2025

1. Introduction

At Ptah Crafts ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.ptahcrafts.com] (the "Site") or engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect different types of information to improve our marketplace and services:

2.1 Personal Information (Provided by You)

• Name, email address, phone number
• Shipping and billing addresses
• Payment details (processed securely via third-party payment providers)
• Account login credentials (if you register an account)
• Vendor information (for seller registrations)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our Site
• Cookies and tracking technologies (see Cookies Policy)

2.3 Third-Party Data Collection

We may receive information from third-party services, such as payment gateways, analytics providers, and social media platforms.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process orders, payments, and deliveries
• To provide customer support and resolve issues
• To improve our website, services, and marketing efforts
• To personalize user experience and offer tailored recommendations
• To comply with legal obligations and prevent fraud

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information in these cases:

• Service Providers – We share data with third-party logistics, payment processors, and IT service providers.
• Legal Compliance – If required by law or in response to a legal request.
• Business Transfers – In the case of a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we advise users to use strong passwords and protect their login credentials.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct inaccurate information
• Request data deletion (subject to legal obligations)
• Opt-out of marketing communications
• Disable cookies (via browser settings)

To exercise these rights, contact us at support@ptahcrafts.com.

7. Cookies & Tracking Technologies

We use cookies to improve functionality and personalize your experience. You can manage cookie settings in your browser.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: Email: support@ptahcrafts.com