Terms of Service

Effective Date: 10/2/2025

Last Updated: 10/2/2025

1. Introduction

Welcome to Ptah Crafts! These Terms of Service ("Terms") govern your use of our website [www.ptahcrafts.com] (the "Site") and our marketplace services. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. User Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and up-to-date account information.
• Not use our platform for any illegal or unauthorized activities.

3. Account Registration & Security

• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity under your account is your responsibility.
• Ptah Crafts reserves the right to suspend or terminate accounts for violations of these Terms.

4. Marketplace Policies

As Ptah Crafts is a marketplace, both buyers and vendors must adhere to our platform policies:

4.1 Buyers

• Ensure that all provided information is accurate.
• Follow our Return, Refund, and Shipping Policies when making a purchase.
• Refrain from fraudulent transactions or chargebacks without cause.

4.2 Vendors

• Vendors must comply with our Vendor Guidelines.
• Vendors are responsible for listing accurate product details, handling shipping, and providing customer support.
• Failure to meet our quality and fulfillment standards may result in account suspension.

5. Orders & Payments

• Payments are processed through secure third-party gateways.
• We reserve the right to cancel fraudulent or suspicious orders.

6. Intellectual Property Rights

• All content on the Site, including logos, images, and text, is the property of Ptah Crafts or its licensors.
• You may not reproduce, distribute, or modify any Site content without permission.

7. Prohibited Activities

You may not use our Site for:

• Fraudulent, misleading, or deceptive activities.
• Violating any applicable laws or regulations.
• Uploading harmful software, viruses, or engaging in cyber-attacks.
• Infringing on intellectual property rights.

8. Limitation of Liability

• Ptah Crafts is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site.
• We do not guarantee the continuous availability of our services.

9. Termination of Use

We reserve the right to terminate access to our services if users violate these Terms. Users may also deactivate their accounts at any time by contacting our support team.

10. Changes to Terms

We may update these Terms periodically. Continued use of our services after changes are posted constitutes acceptance of the new Terms.

11. Contact Us

For any inquiries regarding these Terms, contact us at:

📧 Email: support@ptahcrafts.com